Document Based Learning
Service employees which are mainly on external duty, have often no time and
possibility to participate in standard training activities or state-of-the-art
eLearning applications due to their different and often changing environments
(different devices, different communication networks etc.). The AMBIENT LEARNING
allows context-based access to important learning units, like new functionalities
An example: Document Based Training
Mr. Fernando is a travelling salesman for a mechanical engineering company.
His company is able to implement innovations quite quickly into the machines.
Therefore Mr. Fernando can always offer highly innovative products, which are
described in technical specifications.
Due to his extensive travelling with
different means of transportation he needs to learn about the new functionalities
of the machines using different modalities.
If he is travelling by train the
technical specification is downloaded from the Intranet as a PDF-document to
his Notebook. During the train-ride he has the chance to read the specification.
If he is travelling by plane, the technical specification is converted to
a mobile accessible format and he can access the learning content on his PDA,
while he is flying to the customer.
If he is on his way by car, he is informed
about the main new features via TTS (text-to-speech).