Poor deployment of innovative software based solutions
Innovative software based solutions and applications are not widely deployed
in European SMEs. This is mainly due to the digital illiteracy and lack of
financial resources to employ consultants, which could tailor the software
applications to the specific needs of the SMEs. The second example tackles this issue.
An example: Interactive Training
Mr. Frey is a trainer for a small software house and instructs customers how
to install, adapt and use innovative information management solutions. Due to lack
of qualified consultants, his employer is not able to deploy the useful information
management solution to the European market.
The AMBIENT LEARNING service allows to deliver
an interactive learning unit to potential customers, where the functionalities of the
information management solution are explained. An integrated assessment tool allows for
interactive testing of the customers know-how and suggests context-based in-depth training
or repetition of specific areas.